Privacy policy

PRIVACY POLICY

This privacy policy sets out how Dulfar uses and protects any information you provide to Dulfar when using this website.

Dulfar is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this site, then you can be assured that it will only be used in accordance with this privacy statement.

Dulfar may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with the changes. This policy is effective as of January 26, 2022.

WHAT WE REGISTER

The user may use this website without providing us with any information. However, we may record personal and/or business details and other information that you knowingly submit to us for use for the purposes set out below. We also use cookies to track the user's use of the website - these cookies do not record personal information about the user. The user can choose not to use these cookies.

As with all websites, for operational and security purposes, all page requests are logged by our web server.

WHAT WE DO WITH THE INFORMATION WE COLLECT

We request this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To be able to use the information to improve our products and services.
• To be able to send you catalogues, product information and points of sale if/when requested or other information requested through the contact form using the email address you have provided.

We will not transfer, disclose, sell, distribute or lease your Personal Information to third parties who are not affiliated with Dulfar, except in the following circumstances:

• We have your permission or are required by law to do so.
• We may disclose Personal Information to our agents and contractors to provide services to you.
• We may transfer Personal Information if we reorganize our business or sell part of our business.

HOW TO COPY, DESTROY OR CHANGE THE INFORMATION WE COLLECT

The users to whom the Data refer have the right, at any time, to obtain confirmation of the existence or not of information by consulting the Data Controller, to know its contents and origin, verify its accuracy or request its integration, cancellation, updating or correction, its transformation into an anonymous format or to block any data held in breach of the law, as well as to oppose its processing for any and all legitimate reasons. Requests must be sent to [email protected] or to the address of the Data Controller mentioned in the "Data Controller" section.

If you believe that any information we hold about you is incorrect, please contact us so that we can make any corrections promptly.

All requests will be processed within a period not exceeding 30 days.

CONTROL YOUR PERSONAL INFORMATION

SECURITY

We are committed to ensuring that user information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and administrative procedures to safeguard and protect the information we collect online. This includes information security technology such as firewalls, antivirus software, data encryption and password access protection controls.

All Data that we store in our database is kept for a period of approximately one year.

Dulfar has the obligation to communicate (within a maximum period of 72 hours) to the competent authorities and to the data subjects, any security breach that is likely to result in a risk to the rights of the data subjects.

Data subjects have the right to file a complaint with the competent authorities if they suspect Dulfar of improper treatment of their data.

HOW WE USE COOKIES

We use cookies for certain areas of our website. Cookies are files that store information on your hard drive or browser, which means that our website can recognize that you have visited our website before. Cookies make it easier for you to maintain your preferences on the site, and by seeing how you use the site, we can customize the site around your preferences and measure the usability of the site.

As of May 26, 2011, we are required under EU law to inform you that cookies and other local shared objects set this site:

Check our Cookie policy

We use traffic log cookies to identify which pages are being used. This helps us to analyze data about web page traffic and improve our website in order to adapt it to the user's needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

In general, cookies help us to provide you with a better website by allowing us to monitor which pages you found useful and which you did not. A cookie does not in any way give us access to your computer or any information about you, other than the data you choose to share with us.

The user can choose to accept or refuse cookies directly on our website. Most web browsers automatically accept cookies, but you can usually modify your browser setting to permanently refuse cookies.

We believe that the user should not be unduly concerned about the use of cookies on this site. No information obtained from the cookie will be used by us for marketing purposes. We recognize and understand that you may, if you choose, disable cookies on your browser and delete all cookies currently stored on your computer. This can prevent you from getting the most out of the site. You can find out how to delete and block cookies for your specific browser by clicking "help" in your browser's menu, or by visiting http://www.allaboutcookies.org/manage-cookies/index.html.

IP ADDRESSES

When you visit our website, we may automatically record your IP address, a unique identifier for your computer or other access device. We will not use your IP address to identify you in any way. However, any activity that is considered harmful to this website and that can be attributed to a particular IP address, may prevent access to this website from that IP address or group of IP addresses.